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Apple Announces Self Service Repair, Starting With iPhone 12 And 13

Apple is launching Self Service Repair, a program that lets users repair their own products with genuine Apple parts.

As of early next year, Apple customers in the United States will be able to access repair manuals for iPhone 12 and iPhone 13 devices. Mac computers with M1 chips will come next. Countries outside of the US can expect to gain access to the program throughout 2022.

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The initial phase of the program will focus on the most common repairs like replacing the iPhone display, battery, and camera. The ability for additional repairs will be available later next year.

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With a new Self Service Repair Store, customers can easily place an order for Apple genuine parts and tools to repair their device. The new store will offer more than 200 individual parts and tools and provide access to Repair Manuals so that customers can safely and successfully perform a repair.

This is a major shift for Apple, who for a long time, were big crusaders against the ‘Right to Repair’ movement. The company has fought legislation and regulation throughout the movement, claiming that letting customers fix and repair their own devices would endanger both their safety and security.

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After all, users are not replacing their phones at the rate compared to before. Thus, on the user’s end, in the absence of AppleCare, there’s an opportunity to replace parts themselves. Even better, repair stores might now have access to quality parts that are free from quality control issues.

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Despite this new repair program, Apple still encourages customers without experience in repairing devices to still see a certified technician who uses genuine Apple parts to safely get a repair too.

“Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed,” said Jeff Williams, Apple’s chief operating officer.

“In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs.”

With no exact date attached, Apple’s Self Service Repair program will launch in early 2022 in the United States.


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